Collection (United Kingdom)

Welcome Baby currently do not offer collection from our warehouse.

• Free Standard UK Delivery over £49

  * Excludes furniture and large items

  • FREE delivery applies to standard orders of £49 and over, delivered to UK addresses.
  • Furniture and large items are excluded.
  • Standard delivery is only £3.95 for orders under £49.
  • Estimated delivery dates are shown on individual product pages and during checkout.
  • Our delivery estimates don't apply to remote areas.
  • Deliveries take place between 7am and 8pm, Monday to Saturday.

  Express Delivery - £5.95, GB only (excluding Highlands & Islands)

  * Excludes furniture and large items

  • Next working day delivery for orders placed before 8pm Monday to Thursday.
  • Orders placed between 8pm Thursday and 8pm Friday will be delivered the following Monday.
  • Orders placed after 8pm Friday will be delivered the following Tuesday.
  • Only available on eligible items, so please check individual product pages.
  • We're sorry, but we can't offer our express option for remote areas.

• Express Tracked Delivery - £9.99, GB only (excluding Highlands & Islands

• • Orders placed after 8pm Friday will be delivered the following Tuesday.
  • Only available on eligible items, so please check individual product pages.
  • Remote areas tracked delivery available, please contact us

• Royal Mail

  • Gift Cards are delivered at a cost of £3.95 for orders under £49
  • Fabric samples are delivered for FREE.
  • 4-5 working days (some remote areas excluded .
  • We deliver between 7am and 8pm, Monday to Saturday.
  • When you checkout we'll provide an estimated delivery for your entire order.

  Furniture delivery - £19.99

  • Delivered on your day of choice from Monday to Saturday between 7am and 8pm, available dates are shown during checkout.
  • Please provide your mobile phone number. Not only are they handy if we need to get in touch with you, but some of our couriers will use it to text you a 4-hour time slot on the day of your delivery, so you'll be able to plan your day better.
  • On the day of delivery, we'll remove any packaging and take it away to be recycled (excluding garden furniture or flatpack furniture).
  • If you have other items in your basket that display a delivery lead-time they will be delivered separately. This is because the items will be dispatched from different warehouses.
  • If you live in a remote area, we will not allow you to select a delivery day of your choice on our website. Instead you will see a delivery lead-time in the checkout.

  Large delivery - From  £25

  • Delivery times vary, so check individual product pages for a better idea of when you'll receive your order.
  • We deliver between 7am and 8pm, Monday to Saturday.
  • Orders placed after 11:30am between Sunday and Thursday will be processed the next working day. Orders placed on a Friday, Saturday or Sunday will be processed on a Monday. This table should help you calculate a delivery lead time:

  Order day	Process Date	Example delivery window if your item has a 3-5 working day delivery window. We do not deliver on Sundays
  Monday before 11.30am	Monday	Wednesday – Friday
  Monday after 11.30am	Tuesday	Thursday - Saturday
  Tuesday before 11.30am	Tuesday	Thursday - Saturday
  Tuesday after 11.30am	Wednesday	Friday - Monday
  Wednesday before 11.30am	Wednesday	Friday - Monday
  Wednesday after 11:30am	Thursday	Saturday - Tuesday
  Thursday before 11.30am	Thursday	Saturday - Tuesday
  Thursday after 11.30am	Friday	Monday - Wednesday
  Friday before 11.30am	Friday	Monday - Wednesday
  Saturday	Monday	Wednesday – Friday
  Sunday	Monday	Wednesday – Friday

  
  
  • If you have multiple items in your basket they may be delivered separately. This is because the items will be dispatched from different warehouses.
  • Please provide your mobile phone number. Not only are they handy if we need to get in touch with you, but some of our couriers will use it text you a 4-hour time slot on the day of your delivery, so you'll be able to plan your day better.
  • It takes us a little longer to reach remote areas, once you’ve provided your postcode in the checkout we may need to adjust your delivery lead-time.
  
  

  Remote areas excluded from Standard Delivery times

  Unfortunately due to distance we are unable to include the following areas in our Standard Delivery time of 4 working days, however we will do our very best to get your order to you as quickly as possible:

  Channel Islands Post codes	GY1 - 9, JE1 - 4, within 8 working days.
  Shetland & Orkney Post codes	KW15 ­ 17, ZE1 ­ 3, within 11 working days.
  Scottish Highlands & Western Isles Post codes	PA41 - 49, PA61 - 75, 77, 78, PH41(2), 42, 43, 44, within 8 working days Post codes - HS9, PA76 within 9 working days.
  Scottish Highlands Post codes	IV21, 22, 23, 26, 27, IV24, 28, 63(7), IV40, 53 - 56 within 8 working days (HS1 - 8 within 11 working days).
  Isle of Man Post codes	IM1 - 99 within 11 working days.
  Cornwall and Scilly Post codes	TR21 - 25 within 11 working days.
  Northern Ireland Post codes	BT1 - 99 within 10 working days.

  Remote areas excluded from Express Delivery

  There are a small number of regions where we are not able to provide an Express Delivery service, The affected areas and postcodes are listed below:

  Channel Islands Post codes	GY1 - 9, JE1 - 4
  Shetland & Orkney Post codes	KW15 ­ 17, ZE1 3
  Scottish Highlands & Western Isles Post codes	PA41 - 49, PA61 - 75, 77, 78, PH41(2), 42, 43, 44, HS9, PA76
  Scottish Highlands Post codes	IV21, 22, 23, 26, 27, IV24, 28, 63(7), IV40, 53 - 56, HS1 - 8
  Isle of Man Post codes	IM1 - 99
  Cornwall and Scilly Post codes	TR21 - 25
  Northern Ireland Post codes	BT1 - 99

  Remote areas excluded from Furniture Delivery times

  Unfortunately due to distance we are unable to include the following areas in our Furniture Delivery time of 7-14 working days, however we will do our very best to get your order to you as quickly as possible:

  Northern Ireland	BT
  Kirkwall	KW
  Isle of Wight	P030-41
  Inverness	IV
  Jersey	JE
  Guernsey	GY
  Outer Hebrides	HS
  Isle of Man	IM
  Isles of Scilly	TR21-25
  Lerwick	ZE

  Extra delivery information

  Public and bank holidays

  Please note that we are unable to deliver on public and bank holidays.

  Deliveries requiring a signature

  For deliveries that require a signature, our courier will post a card after the first unsuccessful attempt so you can call the courier to re-arrange a suitable delivery time. If after 3 days they haven't heard from you, they will try to deliver. If you haven't made contact with them within 5 days the order will be returned to Welcome Baby's distributon centre.

  
  

   International Delivery

  Welcome Baby does not ship internationally.